Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel
מה אורחים אומרים
Having stayed before I knew what to expect. It did not disappoint. Bathroom - A good shower and nightlight. Bedroom - Bed was comfortable. Breakfast - good choices especially the 'hot' food (good to see the jar of marmite!). Getting down early (0630 M-F & 0700 Sat/Sun) certainly makes for a better breakfast experience (later on it can get quite crowded and noisy). Staff - friendly and efficient. Wi-fi - worked ok even without their password. Excellent location if arriving/departing to/from Birmingham Snow Hill railway station.
Paul
מרץ 2025
Cannot recommend this hotel enough. Booked for 2 nights in a double room. Room was extremely clean, warm and comfortable. Great shower and plenty of towels. We had an initial hic up with our reservation which was nothing to do with the hotel, the manager Scott went over and above to rectify and had sorted all in a few minutes with a professional , polite and pleasant manner that any employer should be proud of. He deserves a special mention. All staff members were polite, pleasant and very helpful. We will definitely be back and will recommend this hotel to everyone. Rooms: 5/5 | Service: Read less
Siobhan
פברואר 2025
Breakfast was excellent. About a 10 minute walk to the shopping area and New Street train station. Nice and quiet at night and no outside noise. Aircon was amazing in the room as it was quite warm there. Shower was super powerful. Would definitely stay again.
Sinéad
מרץ 2025
The rooms are spacious, and the beds are so comfy that I did not want to get up. The staff were helpful in allowing us to leave our luggage before checking in. Breakfast is good with a variety to suit everyone We requested extra coffee, which the staff obliged and soon went to get us some
Joanne
פברואר 2025
The room was lovely and the bathroom was clean and modern Breakfast was very good, with choices of everything you could want and even though it was busy, it didnt feel crowded and looked clean at all times Reception staff were very helpful
Joanne
דצמבר 2024
The room on the eighth floor was very quiet, modern and comfortable, and the shower was good and spacious. When I first checked in and went to room 804 it stank heavily of cigarette smoke. As I was in a hurry to go out again, I thought that sorting it out was going to hold me up. However, after a call to reception the desk colleague came up personally within 5 minutes and had sorted a good room only a few doors away, so thank you to him. Hotel is close to Birmingham Snow Hill railway station and about 7 min walk from New St. The buffet breakfast had good options and was in a two level, lounge/foyer area.
Andrew
דצמבר 2024
The staff here were incredible. I have a food allergy that isn't common and they were able to create for me a meal for me using ingredients from other dishes. I accidentally booked an accessible room, but they were able to switch us to a regular room with no issues as I felt the accessible room should be left open for someone who needed it. When the remote for the TV didn't work, they provided us with a different one. The TV is a smart TV and enables you to log into several streaming services to watch on, just don't forget to log out when you leave! They validate parking at the B4 parking garage to £14.50 for up to 24 hours. It is a short walk to a tram stop to get into Central Birmingham or a short walk, but without being in the center of the city.
Beccajanestclair
נובמבר 2024
the manager- whose name i didnt get was excellent and provided excellent customer service for my mother who has a mobility disability. the staff on reception were generally very good also.
Maria
ספטמבר 2024
Very clean room. Nice bathroom- contained everything we needed- shower gel, shampoo etc and towels. Very comfortable bed. We were quite close to the lift but not disturbed by any noise at all. Very quiet, relaxing and comfortable. Breakfast was excellent, plenty of food
Karen
פברואר 2025
We were visiting Birmingham for a funeral. The staff were very compassionate and allowed us to check in early before attending the funeral. They also deliberately allocated a room far away from the lifts so we wouldn't be disturbed. When we returned late in the evening, they helped us to access tea and non diary milk in the breakfast area. It may seem like a minor thing but showing kindness does make a difference. Their compassionate attitude made a difficult time much easier.
Chantelle
נובמבר 2024
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